FAQ | Big Mouth Slow Juicer,Electric Citrus Juicer,Automatic Coffee Grinders

How can I place an order on your website?

Placing an order is simple. First, browse our website to find the [product name] you want. Once you've found the product, click on it to view the product details page. On this page, you can select the [options if any, like color, size] and the quantity you need. Then,contact with our sales discuss more and confirm order.

Warranty and After - Sales Service

What is your warranty policy?

Most of our small home appliances come with one year warranty. During the warranty period, if your product has a defect in materials or workmanship, we will repair or replace it free of charge. Please contact our customer service team with your order number and a description of the problem, and we will assist you further.

What should I do if my appliance breaks down after the warranty period?

Even after the warranty period, we're here to help. You can still contact our customer service. We can provide you with repair advice, recommend authorized repair centers, or offer replacement parts for purchase, depending on the nature of the problem.

How long does it take to ship and delivery my order?

It is according to quantity,generally it is 15-30 business days after you confirm order.

What payment methods do you accept?

We accept a variety of payment methods for your convenience, including SWIFT(T/T),Cash,L/C and major credit cards (Visa, MasterCard, American Express), PayPal etc.

30% TT deposit and 70% TT before delivery(prefer) or against B/L copy or L/C at sight.

What types of small home appliances products do we offer for you?

We offer a wide range of small home appliances, including but not limited to coffee makers, juicer , blenders, electric kettles, air fryers, rice cooker and more. Each appliance is designed to meet different household needs, combining functionality with modern design.

Do our products have relevant certifications?

Absolutely!

All of our small home appliances are equipped with a full range of necessary certifications. For instance, in the European market, our products have obtained the CE certification, which indicates that they meet the health, safety, and environmental protection requirements of the European Union. In the United States, we hold the UL certification, ensuring that our appliances comply with the strict safety standards set by Underwriters Laboratories.And we also have ROHS、GS、FCC certificatiions. For the Chinese market, our products have passed the CCC (China Compulsory Certification) to guarantee their quality and safety. And These certifications are a testament to the high - quality manufacturing and strict quality control of our products.

How can I place an order on your website?

Warranty and After - Sales Service

What is your warranty policy?

What should I do if my appliance breaks down after the warranty period?

How long does it take to ship and delivery my order?

How long does it take to ship and delivery my order?

What payment methods do you accept?

What types of small home appliances products do we offer for you?

Do our products have relevant certifications?

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